Keep Business Hours Dedicated to Your Clients

As a hosting provider, the #1 goal is to keep your clients happy.  That means keeping their websites up and running fast, especially during business hours when they are utilizing their websites, email, and other applications to service their clients.  While this may sound easy to a savvy host there are a few roadblocks that many hosting providers run into that they never see coming.   Website backups are a vital part of being a…

Keep Your Backup Space Organized

When I was younger and living with my mom I did not have a lot of space to spare in my room. Every single spot was well thought out for best usage. Man, I remember how I had to hang two bicycles above my bed ; one for road biking and one for dirt … glorious days.   Each year I thought to myself that this is it, this year I am moving out! But…

Passwords That Last

We often talk about backups and how important they are. We have emphasized that it is vital to make sure that our data is safe and secured, available for immediate restoration and disaster recovery. We’ve covered the issue of the affordable JetBackup license pricing and it’s ease of use.   At this point I’d like to talk about something we all use daily – passwords. When people hear that I am from the hosting industry…

Denial-of-Service Flaw in WordPress

A serious application level denial-of-service (DoS) vulnerability has been discovered in the WordPress CMS platform that potentially can take down most WordPress websites without the need of attacking with a massive amount of bandwidth, as usually required in DoS attacks.   Since WordPress itself did not provide (to date) a patch, the vulnerability (CVE-2018-6389) remains and has an affect on most versions of WordPress including WordPress version 4.9.2 which is its most stable and latest…

Disaster Recovery in 5 Easy Steps!

Every service provider aims to deliver 99.99% uptime, a noble goal indeed. However, reality proves that outages can and do occur from time to time. Whether it be scheduled maintenance, network failures, DDoS attacks or just a clumsy tech who stepped on a cable (yep, you read it right) , downtime will rear its ugly head in many forms. Last week, a client from one of our sister companies had a networking failure at their…

Top 5 Reasons to Update Your Website

Here’s a scenario for you: You are getting ready for an important meeting with a prospective client and need to present new products on your website. You log into the admin area of your website and notice that there are some crucial updates to be made. You click the update button and let it run. Once the update is finished you turn to the product’s page in order to update what’s needed and the dreaded…