JetApps recently released JetBackup 5.1.11 to the EDGE Tier. These release notes provide a summary of core bug fixes, plugin updates, new features, and some GUI updates! Please note that “Base” features and bug fixes apply to all JetBackup versions. Panel/Plugin Specific features and bug fixes have also been added.

What’s new


JetBackup 5.1.11 (Base):

  • Added a new Reinstall button for Plugins – #705 
  • Added a label with the database engine name to the ‘DB’ and ‘DB Users’ under the Advanced Settings – #682

JetBackup 5.1.11 (cPanel):

  • We have added the ability for JetBackup to allow access from WHM resellers with no domain – #74 

Telegram – Notification Plugin v1.0.0:

  • We are excited to announce the release of our brand new Notification Plugin – Telegram!
    • Instructions for enabling this plugin will be available soon in our Documentation.

Bug Fixes


JetBackup 5.1.11 (Base):

  • Standard Security Updates
  • Updated API Responses to provide clear information – #767, #760, #725 
  • Disaster Recovery no longer receives an error for installed – Plugins – #746 
  • Restoring email accounts from cPanel Server results in Never Finished – #730
  • Fixed schedule calculation for Monthly/After Backup Job Schedule Types – #724, #723, #698
  • Issues with restoring suspended cPanel accounts – #719 
  • Corrected file permission upon restorations – #720, #717, #670
  • User can no longer edit Backup on Demand Retention – #707
  • User can no longer reassign Account UUID page – #697 
  • Fixed the use of JetBackup 5 as an iframe – #687 
  • Uninstalling Jetbackup4 no longer removes JetBackup5 – #686 
  • Updated internal bash commands to be more dynamic – #685
  • Brought back the PHP error logs to the main jetbackupd.log – #683
  • Fixed an issue where Account Details Sync Task could skip all accounts – #668 
  • Updated the jetindexd service with new fixes – #651, #650, #616
  • Full Account Backup Jobs created with API now appear in the list for Backup On Demand – #645
  • Enhanced Directories Backup Jobs – #643, #583
  • Failed to restore the DNS Zone – #696

JetBackup 5.1.11.1 (cPanel)

  • Restores now preserve ownership for public directories/addon domains – #76
  • Restoration of suspended email accounts no longer fails due to password hash – #71 
  • JetBackup is now able to restore backups with a conflicting set IP – #62 

JetBackup 5.1.11.1 (Direct Admin)

  • Updated use of DirectAdmin API to account for dropped CLI-commands – #65
  • Restore of Maildir Permissions missing +x perm – #64
  • Made the DB-Users backup more efficient – #63
  • Domain aliases are now backed up – #61 
  • JetBackup properly restores items based on the current Panel Configuration – #58 
  • Corrected directory permissions for reseller domains after restore – #57

JetBackup 5.1.11.1 (Linux)

  • Fixed the Create New Account button responsiveness – #20 
  • You can now use our restorepkg command to migrate from cPanel > Linux – #14
  • Fixed issues with starting the jetlighttpd.service on CentOS 8 servers – #12

Plugin Updates

S3 Compatible Destination Plugin – v1.0.17

  • New S3 Destinations that encounter errors during creation are no longer saved – #31
  • Added upload retries for common HTTP Request Errors and PHP Errors – #26, #17, #32
  • Account Backups no longer fail if only specific files fail to upload – #19
    • The S3 Log, located at /usr/local/jetapps/var/log/jetbackup5/s3/s3.log, can be used to see which files failed the upload.
  • Updated the list of available Backblaze regions – #18

SSH Destination Plugin – v1.0.27

  • Logs now display proper total disk usage of SSH Destination, which was showing ‘free space’ instead – #30

GUI Updates

  • Removed the Orphan Account Tab for end-users – #708 
  • Backup on Demand Button for end-users/resellers is now hidden when disabled – #664
  • View Log Summary stuck when page size set to 10 – #666
  • Fixed an issue causing the Disable hook button to be unresponsive – #669 
  • Updated confirmation messages for saving settings – #671
  • Updated the license sync command within the JetBackup 5 Interface – #706 
  • Limited the length of the backup notes – #712 

Known Issues


The resolution of these issues is currently in progress!

  • S3 Reindex Errors still show as Complete. (JB5 Base #655)
  • Backing up the default email on cPanel. (JB5 Base #610)
  • Unable to restore multiple accounts at one time using the terminate option. (JB5 Base #630)
  • Direct Admin Email Forwarders not being backed up. (JB5 Base #694)
  • Success Message empty on cPanel end-user panel. (JB5 Base #753)

For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request Panel .