JetApps recently released JetBackup 5.2.1 to the EDGE Tier. These release notes provide a summary of core bug fixes, plugin updates, new features, and some GUI updates! Please note that “Base” features and bug fixes apply to all JetBackup versions. Panel/Plugin Specific features and bug fixes have also been added.

What’s New


JetBackup – v5.2.1 (Base):

  • Restore accounts with either the existing Live Account Package or the Account Package available in the Backup – #934
  • New option to suspend account after successful Clone Job – #938
  • Added the Log ID associated with a task as part of the Hook Arguments – #983

Bug Fixes


JetBackup – v5.2.1 (Base):

  • Made MySQL User Restores more efficient – #913
  • DR Wizard shows “No accounts found” – #945
  • Graceful restart after installing plugin throws ERROR in logs – #948
  • When using the manageBackupJob JETAPI, require Backup Structure on create – #953
  • Improved Efficiency on the Reindex process for S3 Destinations – #964
  • Queueing Restore and Download with empty select files from the End-User Panel now defaults to full Homedirectory Backup Item – #969
  • Resolved Cross-Panel home directory sync issues during Clone Job – #978
  • Validate the Backup Directory Path is a Directory – #990
  • Directory Queue Priority Group sets incorrect priority – #994
  • New Information Alert when an account is deleted during Backup Job – #1003
  • Add Limits for Manual Backups and Backup on Demand Retain Values (limit: 99) – #1005
  • Added Default Panel Excludes to Clone Jobs – #1012
  • Added proper error handling when a folder has been removed during the backup run – #1014

JetBackup – v5.2.1 (cPanel):

  • Added proper error handling for backup of the MySQL/PGSQL default user when the .yaml file does not exist – #95
  • Updated deprecated queries to properly add support for MariaDB v10.4+ Backups and Restores in JetBackup 5 cPanel – #97
  • Resolved issue when restoring high number of email accounts resulting in a Never Finished Status in some cases – #98
  • Added required ‘ftp_is_optional’ flag to restore of Addon Domains – #100

JetBackup – v5.2.1 (Direct Admin):

  • Use proper DirectAdmin Authentication Method for Databases Backup – #79
  • Resolved issue with restoring Reseller Packages owned by the “admin” account – #84
  • Added the jetbackup5d and jetindexd services into DA services monitor – #86
  • Validate account “max_username_length” before restoring accounts in directadmin.conf – #87
  • Resolved issues with DNS Zones on DirectAdmin – #89
  • Properly Backup/Restore DNS Zones located at ‘/etc/bind’ for DirectAdmin accounts on Ubuntu Systems – #90

JetBackup – v5.2.1 (Linux):

  • Logging in as an User now properly shows redesigned End User Panel – #26
  • Added support for PostgreSQL and MongoDB Databases and Database Users – #27

Plugin Updates


S3 Compatible Destination Plugin – v1.0.23:

  • Added new Wasabi Region (Osaka – ap-northeast-2) – #51

Manage Database Addon Plugin – v1.0.9:

  • Implement PostgreSQL and MongoDB support – #6

GUI Updates


JetBackup – v5.2.1 (Base):

  • New user prompt to enable plugins after install – #877
  • Alerts now provide more details on task – #895
  • Add option ‘Go to Queue’ after Restore/Download – #924
  • Implement a search bar for the backup items in the End-User GUI – #940
  • Add pagination for the backup items in the End-User GUI – #941
  • Removed the Only Active Option In Accounts To Recover on Disaster Recovery Page – #942
  • Rephrased Destination Re-register/Revert Error message – #949
  • Updated the description of the Manage Database Plugin Page – #959
  • Added the Snapshot Hash ID into the process debug log – #965
  • Added new Concurrent Task Warning for resources – #966
  • File Manager no longer fails to load when file name is not UTF8 – #970
  • Updated the license error message – #988
  • Properly wrap text in main Navigation bar – #991
  • Fixed an issue causing the End-User Queue Page to leads to an Internal Server Error 500 after restore in some cases – #996
  • Added proper color to Queue Statuses in Dashboard – #1001

Known Issues


The resolution of these issues is currently in progress!

  • Remove terminated accounts from the filter – #885
  • Directories backup tries to backup excluded folders – #583
  • Restoring Addon Domains with custom Addon Domains Directories now preserves the proper user/group ownership – #96

For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request Panel .