Where the $@#% are the log files!

Have you ever been troubleshooting a software issue and simply cannot find where the log files are located?  Or better yet, you come to find out the software’s log files are stored in 5 to 10 different and very random folders!?!?   While your first thought might be, “Is this software company playing a sick joke on me?”, the unfortunate reality is that log files much of the time are an afterthought when designing a…

Top 4 Reasons for Slow Backups

Do your backup jobs seem to run incredibly slow?  Afraid your server will still be backing up accounts well outside your scheduled backup window and continue running during normal business hours?  Well, you are not alone as this is one concern almost every hosting provider runs into from time to time. Knowing how to quickly identify and resolve these issues are not always easy.  However, we have found that almost every major cause for slow…