CentOS 6 to CentOS 7 cPanel Migration Guide

In 2020, cPanel will no longer support running its software in a CentOS 6 environment.  Seeing that we have a few servers running CentOS 6, we had to put together a game plan to migrate our clients’ servers to CentOS 7 in the most efficient way possible.  The solution was to provision a brand new server with a temporary IP, copy all the server data over, then replace the IP’s on the new server to…

JetBackup Release Notes | Version 4.0.15

Here are the bug fixes in JetBackup Version 4.0.15 : Prevent identical backups from different backup jobs to be inserted into the restore queue. Old restore conditions did not show up on cPanel GUI (only for 4.0.14 clients). A migration script was added to fix it. Improved destinations free disk calculation. For the snapshot setting “Backup Job for Snapshots”, the ability to choose a non-accounts backup job was disabled. CGI warnings on cPanel log have…

Top 4 Data Storage Trends

Data storage is the critical foundation of every business.  Simply put, your data needs to be accessible, accurate and secure in order to compete in today’s data-driven world.  There have been many advancements made on both the hardware and software technology side of the storage industry over the last couple of years that are significantly changing how businesses manage their data.   As companies around the world continue to see exponential growth in the sheer…

How To Upsell Backups

When I think of the word “upsell”, I am reminded of all the useless, mostly unrelated products many companies try to sell me as I am going through the checkout process.  What if I were to tell you that (if done correctly) upselling CAN increase customer satisfaction while at the same time generate additional revenue and increase retention rates! Here are a few tips when it comes to upselling: ONLY upsell products related to what…

Where the $@#% are the log files!

Have you ever been troubleshooting a software issue and simply cannot find where the log files are located?  Or better yet, you come to find out the software’s log files are stored in 5 to 10 different and very random folders!?!?   While your first thought might be, “Is this software company playing a sick joke on me?”, the unfortunate reality is that log files much of the time are an afterthought when designing a…

Top 4 Reasons for Slow Backups

Do your backup jobs seem to run incredibly slow?  Afraid your server will still be backing up accounts well outside your scheduled backup window and continue running during normal business hours?  Well, you are not alone as this is one concern almost every hosting provider runs into from time to time. Knowing how to quickly identify and resolve these issues are not always easy.  However, we have found that almost every major cause for slow…

Create a Failover Solution with JetBackup

For years now, the hosting community has searched long and hard for an affordable turn-key failover solution for their clients.  JetApps saw this need and wanted to fulfill this void in the market immediately with a product called JetClone. Unfortunately, our core product JetBackup becoming wildly successful has caused us to focus all of our resources toward this backup software for the time being.  While we still plan on eventually developing this high availability /…

Configure JetBackup to Meet Your Needs

One thing i have learned over the last 20 years in the hosting industry is that no two hosting companies are exactly the same.  While many believe that hosting has become a commodity, it is more important than ever for small web hosting companies to be unique and make it known to their potential customer what it is they excel at within the hosting realm.  Some hosting companies hang their hat on providing top tier…

Feature Spotlight: Alerts & Notifications

When setting up any automated recurring task in life it is easy for us to “set it and forget it”.  However, what happens when that task does not automatically get completed as normal? Do we know if and when this happens?  Or do you find yourself shocked weeks or months later when you realize the task has not been completing for what feels like an eternity!?  If you have set up the proper alerts and…