Feature Spotlight: Alerts & Notifications

When setting up any automated recurring task in life it is easy for us to “set it and forget it”.  However, what happens when that task does not automatically get completed as normal? Do we know if and when this happens?  Or do you find yourself shocked weeks or months later when you realize the task has not been completing for what feels like an eternity!?  If you have set up the proper alerts and…

Feature Spotlight: Account Filters

In this feature spotlight we will take a closer look at the account filters feature in JetBackup.  This feature gives you the ability to include or exclude specific accounts from a backup job based on the account name, size of the account, account status (active, suspended, etc), cPanel package name, and much more.  With Jetbackups ability to create unlimited backup jobs to unlimited destinations, account filters gives you the flexibility and freedom to create your…

Feature Spotlight: Custom Hooks

In this feature spotlight we will take a closer look at the custom hooks feature inside of JetBackup. This feature gives server admins the ability to add their own custom scripts either pre (before) or post (after) every major JetBackup command function. Hooks can be used to run status checks, augment JetBackup command functions or abort them altogether if the requirements of the hook are not met. It is not uncommon for server admins to…

The Hidden GDPR Compliance Nightmare

For most companies, becoming GDPR compliant was a difficult task to accomplish.  In the web hosting industry, when you factor in how much data a hosting provider stores in multiple data centers and for clients all over the world, the road to GDPR compliance can seem insurmountable.  Our clients tell us, the leading issue most hosting companies run into in terms of becoming GDPR compliant is how they deal with their client’s account backups. To…

Disaster Recovery in 5 Easy Steps!

Every service provider aims to deliver 99.99% uptime, a noble goal indeed. However, reality proves that outages can and do occur from time to time. Whether it be scheduled maintenance, network failures, DDoS attacks or just a clumsy tech who stepped on a cable (yep, you read it right) , downtime will rear its ugly head in many forms. Last week, a client from one of our sister companies had a networking failure at their…